Q1: Green screen and white flashing when trying to record.
A: Please format SD card before using.
Q2: The video and audio aren’t synced.
A: Please use a brand class 10 or above SD card.
Q3: After installing the battery,the camcorder cannot be turned on.
A: 1). Please fully charge the battery before using.
2). Please make sure if the battery is correctly installed in the camera.
Q 4: The photos or videos taken are dim.
A: Please shoot in a well-lit area or use built-in light to increase the brightness of the light.
Q 5: The focus is not working, when I do zoom it is very jumpy.
A: To get better image,please keep the shooting distance above 1.5 meters. when zoom in and out all digital camera’s image will get blurry.
Please Note that you need to download “Amcap” software before using it as a webcam. If you use Mac,then you don’t need to download any software when using this webcam function.
FHD Video Camera Specifications:
Image Sensor: CMOS image sensor
Image Resolution: 20M(5120×3840),16M(4608×3472)
Video Resolution: FHD(1920×1080),HD(1280×720),VGA(640×480)
Digital Zoom: 16x
File Format: JPEG,AVI
Display: 3.0inch TFT LCD(16:9)
USB Port: 2.0
TV Output: NTSC/PAL
Focal Distance: f=7.36mm
Power: 3.7V 1250mAh Rechargeable Lithium Battery
Memory Card: External SD/MMC Card (4GB to 32GB)(NOT INCLUDED)
Operating System: Windows 7/2002/XP/Visa
Camera Size: 12.5cm*5cm*5.5cm
1* FHD Camcorder
1* Video Camera Bag
1* External Microphone
1* USB Charging Cable
1* Charging Adapter
1* HDMI Cable
2* Rechargeable Lithium Battery
1* User Manual
How To Contact Us?
Login your amazon account > choose “Your orders” > find the order ID > click “Contact seller”.